Ruby pricing in 2026
Ruby starts at $250 a month for 50 minutes , and runs to $1,725 for 500 minutes. It is a human answering service billed per minute. The plan table, the overage rate, the catch their marketing skips and their exact wording are all below.
Prices read from their pricing page on 2026-07-28. When they change, this page changes.
Every Ruby plan and what it costs
| Plan | Price | What is included | Notes |
|---|---|---|---|
| Receptionist 50 | $250/mo | 50 minutes | works out at $5.00 a minute inside the plan |
| Receptionist 100 | $395/mo | 100 minutes | $3.95 a minute inside the plan |
| Receptionist 200 | $720/mo | 200 minutes | most popular, $3.60 a minute |
| Receptionist 500 | $1725/mo | 500 minutes | $3.45 a minute |
Where that sits in the market: among the 3 human answering services with comparable published pricing, Ruby has the 2nd lowest entry price. The nearest cheaper option is PATLive at $75 a month, the nearest pricier one AnswerConnect at $350. Entry price is one number: what each includes differs, and that is what the rest of this page is for.
What Ruby charges when you go over
NOT PUBLISHED on their pricing page. Ruby confirms overage is billed after the fact but does not show the rate.
Overage is where per-minute bills leak. Where the crossover to flat rate sits: per minute against flat rate, with the break-even minutes.
Setup: No activation or setup fees
Languages: Bilingual Spanish included
Free trial: Not mentioned on the pricing page
The catch most reviews skip
The overage rate is not published anywhere on the pricing page, and minutes round up to the next full minute. A run of short calls burns the plan faster than the minute count suggests.
Who Ruby actually suits
Firms that want the best-known name and bundled Spanish, scheduling and HIPAA, and will pay a premium for it.
Not sure this is the right category at all? Start from our picks across every human answering service.
Check current Ruby pricing
Prices change. This page reflects what their site said on 2026-07-28.
Visit Ruby →What we quoted, word for word
50 minutes/month: $250/month; 100 minutes/month: $395/month
200 minutes/month: $720/month; 500 minutes/month: $1,725/month
Receptionist minutes are billed in 60-second increments, rounded up to the next 60-second mark
Before you pay: what are missed calls actually costing you?
The point of any answering service is the revenue you stop losing. If the number below is smaller than $250 a month, you do not need this product yet.
You miss about 10 calls a week. Roughly 3 of them would have booked.
Compare Ruby with the rest
Every price on this site comes from the vendor's own page, with the date attached.
Frequently asked questions
How much does Ruby cost?
Ruby starts at $250 a month for 50 minutes, and runs up to $1725 a month for 500 minutes. Checked against their own pricing page on 2026-07-28.
What does Ruby charge when you go over your plan?
NOT PUBLISHED on their pricing page. Ruby confirms overage is billed after the fact but does not show the rate.
Is there a catch with Ruby pricing?
The overage rate is not published anywhere on the pricing page, and minutes round up to the next full minute. A run of short calls burns the plan faster than the minute count suggests.
Who is Ruby best for?
Firms that want the best-known name and bundled Spanish, scheduling and HIPAA, and will pay a premium for it.
Does Ruby offer a free trial?
Not mentioned on the pricing page
Pricing information is gathered from vendor websites and can change without notice. Always confirm the current price with the vendor before buying.