Ruby pricing in 2026
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Ruby starts at $250 a month for 50 minutes, and runs up to $1,725 a month for 500 minutes. If you use every included minute, that works out to $5.00 a minute on Receptionist 50 and $3.45 a minute on Receptionist 500. It is a human answering service billed per minute. The plan table, the overage rate, the catch their marketing skips and their exact wording are all below.
Prices read from their plans and pricing page and their faqs page and their terms page on 2026-10-23. When they change, this page changes. We list more than one link because this vendor publishes its plans across separate pages.
What does every Ruby plan cost?
| Plan | Price | What is included | Notes |
|---|---|---|---|
| Receptionist 50 | $250/mo | 50 minutes | works out at $5.00 a minute inside the plan |
| Receptionist 100 | $395/mo | 100 minutes | $3.95 a minute inside the plan |
| Receptionist 200 | $720/mo | 200 minutes | most popular, $3.60 a minute |
| Receptionist 500 | $1,725/mo | 500 minutes | $3.45 a minute |
Where that sits in the market: among the 3 human answering services with comparable published pricing, Ruby has the 2nd lowest entry price. The nearest cheaper option is PATLive at $99 a month, the nearest pricier one AnswerConnect at $350. Entry price is one number: what each includes differs, and that is what the rest of this page is for.
What does Ruby cost per minute, plan by plan?
Divide each plan's price by the minutes it includes and you get the rate you pay when you use the whole allowance. On Ruby that rate runs from $5.00 a minute on Receptionist 50 down to $3.45 on Receptionist 500. Use only half the allowance in a month and each minute you used cost twice that rate.
| Plan | Price | Included minutes | Per included minute |
|---|---|---|---|
| Receptionist 50 | $250/mo | 50 | $5.00 |
| Receptionist 100 | $395/mo | 100 | $3.95 |
| Receptionist 200 | $720/mo | 200 | $3.60 |
| Receptionist 500 | $1,725/mo | 500 | $3.45 |
Which Ruby plan fits your call volume?
Find your monthly minutes in the first column. Next to it is the cheapest Ruby plan whose included minutes cover that volume, and the cheapest plan from another human answering service we track that covers the same minutes. The table ignores overage: where a vendor bills extra minutes, a smaller plan plus overage can cost less, so read the overage section below before you pick.
| Minutes a month | Ruby | Cheapest other human answering service |
|---|---|---|
| 100 | Receptionist 100, $395/mo | PATLive 100 minutes, $189/mo |
| 250 | Receptionist 500, $1,725/mo | AnswerConnect Growth, $395/mo |
| 500 | Receptionist 500, $1,725/mo | PATLive 500 minutes, $759/mo |
| 1,000 | No published plan includes this many minutes | PATLive 1,000 minutes, $1,499/mo |
| 2,000 | No published plan includes this many minutes | PATLive 2,000 minutes, $2,899/mo |
Other vendors' prices come from their own pricing pages, checked Oct 23, 2026. Plans differ in features as well as minutes, so compare what each includes before you switch.
What does Ruby charge when you go over?
NOT PUBLISHED on their pricing page.
Overage is where per-minute bills leak. Where the crossover to flat rate sits: per minute against flat rate, with the break-even minutes.
Setup: No activation or setup fees
Languages: Bilingual Spanish included; HIPAA-compliant service available
Free trial: Not mentioned on the pricing page
What is the catch most reviews skip?
The overage rate is not published anywhere on the pricing page, and minutes round up to the next full minute. A run of short calls burns the plan faster than the minute count suggests.
Who does Ruby actually suit?
Firms that want the best-known name and bundled Spanish, scheduling and HIPAA, and will pay a premium for it.
Not sure this is the right category at all? Start from our picks across every human answering service.
Check current Ruby pricing
Prices change. This page reflects what their site said on 2026-10-23.
Visit Ruby →What does Ruby say, word for word?
50 minutes/month: $250/month; 100 minutes/month: $395/month
200 minutes/month: $720/month; 500 minutes/month: $1,725/month
FAQ: "Receptionist minutes are billed in 60-second increments, and calls are rounded up to the nearest 60-second mark."
Plans page: "There are no additional or hidden fees for activation, onboarding, setup, customization, or coverage during certain periods."
Before you pay: what are missed calls actually costing you?
The point of any answering service is the revenue you stop losing. If the number below is smaller than $250 a month, you do not need this product yet.
You miss about 10 calls a week, and roughly 3 of those callers would have booked.
Next step: compare 24/7 live and hybrid answering services, or look at Smith.ai (AI with live agents behind it, live plans from $300 a month, price checked Oct 23, 2026).
Next step: test an AI receptionist for a month. Lowest paid entry prices we track: Dialzara from $29 a month, Answrr from $49 a month and RosieAd from $49 a month (prices checked Oct 21, 2026 to Oct 23, 2026). Or compare every AI receptionist we track.
Next step: see the cheapest answering options and free AI receptionist plans before paying for a full service.
Compare Ruby with the rest
Thinking of leaving or just shopping around? We keep a dedicated page of Ruby alternatives, compared by price.
Every price on this site comes from the vendor's own page, with the date attached.
Frequently asked questions
How much does Ruby cost?
Ruby starts at $250 a month for 50 minutes, and runs up to $1,725 a month for 500 minutes. Checked against their own pricing page on 2026-10-23.
What does Ruby cost per minute?
If you use every included minute, that works out to $5.00 a minute on Receptionist 50 and $3.45 a minute on Receptionist 500. Use half the allowance and each minute you actually used cost twice that rate that month.
Which Ruby plan covers 500 minutes a month?
Receptionist 500, at $1,725 a month for 500 minutes, is the cheapest Ruby plan whose included minutes cover 500.
What does Ruby charge when you go over your plan?
NOT PUBLISHED on their pricing page.
Does Ruby offer a free trial?
Not mentioned on the pricing page