Smith.ai pricing in 2026
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Smith.ai's AI Receptionist Free plan has no monthly fee (25 calls; AI only, $3.00 per call above that). Paid plans start at $150 a month for 75 calls, and run to $2,100 a month for 300 calls. It is a hybrid service, AI with human backup billed per call. The plan table, the overage rate, the catch their marketing skips and their exact wording are all below.
Prices read from their pricing page and their AI receptionist page and their receptionists page and their AI receptionist page on 2026-10-23. When they change, this page changes. We list more than one link because this vendor publishes its plans across separate pages.
What does every Smith.ai plan cost?
| Plan | Price | What is included | Notes |
|---|---|---|---|
| AI Receptionist Free | Free | 25 calls | AI only, $3.00 per call above that |
| AI Receptionist Pro | $150/mo | 75 calls | AI, $2.00 a call inside the plan, $2.50 per extra call, custom SMS branding; bigger bundle: 150 calls for $270 ($2.30 per extra call there) |
| Starter (live agents) | $300/mo | 30 calls | real people 24/7, $11.50 per extra call |
| AI Receptionist Enterprise | $500/mo | 300 calls | AI, $1.67 a call inside the plan, $2.17 per extra call, multi-location; 500 calls for $800 ($2.10 per extra call there), 1,000+ custom |
| Basic (live agents) | $810/mo | 90 calls | $10.50 per extra call |
| Pro (live agents) | $2,100/mo | 300 calls | $8.50 per extra call, 10 transfer destinations |
What does Smith.ai charge when you go over?
Human plans: $11.50, $10.50 or $8.50 per call by tier. AI plans: $3.00 (Free), $2.50 (Pro) or $2.17 (Enterprise) per extra call.
Setup: No setup fee
Languages: Spanish line is a $1.00 per call add-on on human plans, included on AI plans
Free trial: 30-day money-back guarantee up to $1,000
What is the catch most reviews skip?
Billed per call, not per minute, and going over your plan costs MORE per call than the calls inside it. Appointment booking ($1.50 a call) and Spanish ($1.00 a call) are add-ons on the human plans, and a 12-month subscription takes 10% off them.
Who does Smith.ai actually suit?
Law firms and high-value service businesses where one booked client is worth far more than the monthly fee.
Not sure this is the right category at all? Start from the full AI against human price comparison.
Check current Smith.ai pricing
Prices change. This page reflects what their site said on 2026-10-23.
Visit Smith.ai →What does Smith.ai say, word for word?
Starter: 30 calls, $300 / month, $11.50/call over 30
Pro: 300 calls, $2,100 / month, $8.50/call over 300
AI Pro: $150/mo at $2.00/call; AI Enterprise: $500/mo at $1.67/call
AI feature guide, "Extra per real call rate": Free $3.00, Pro $2.50 (75 calls) / $2.30 (150) / $2.17 (300), Enterprise $2.17 (300) / $2.10 (500)
Before you pay: what are missed calls actually costing you?
The point of any answering service is the revenue you stop losing. If the number below is smaller than $150 a month, you do not need this product yet.
You miss about 10 calls a week, and roughly 3 of those callers would have booked.
Next step: compare 24/7 live and hybrid answering services, or look at Smith.ai (AI with live agents behind it, live plans from $300 a month, price checked Oct 23, 2026).
Next step: test an AI receptionist for a month. Lowest paid entry prices we track: Dialzara from $29 a month, Answrr from $49 a month and RosieAd from $49 a month (prices checked Oct 21, 2026 to Oct 23, 2026). Or compare every AI receptionist we track.
Next step: see the cheapest answering options and free AI receptionist plans before paying for a full service.
Compare Smith.ai with the rest
Thinking of leaving or just shopping around? We keep a dedicated page of Smith.ai alternatives, compared by price.
Every price on this site comes from the vendor's own page, with the date attached.
Frequently asked questions
How much does Smith.ai cost?
Smith.ai's AI Receptionist Free plan has no monthly fee (25 calls; AI only, $3.00 per call above that). Paid plans start at $150 a month for 75 calls, and run to $2,100 a month for 300 calls. Checked against their own pricing page on 2026-10-23.
What does Smith.ai charge when you go over your plan?
Human plans: $11.50, $10.50 or $8.50 per call by tier. AI plans: $3.00 (Free), $2.50 (Pro) or $2.17 (Enterprise) per extra call.
Is there a catch with Smith.ai pricing?
Billed per call, not per minute, and going over your plan costs MORE per call than the calls inside it. Appointment booking ($1.50 a call) and Spanish ($1.00 a call) are add-ons on the human plans, and a 12-month subscription takes 10% off them.
Who is Smith.ai best for?
Law firms and high-value service businesses where one booked client is worth far more than the monthly fee.
Does Smith.ai offer a free trial?
30-day money-back guarantee up to $1,000