Smith.ai pricing in 2026
Smith.ai starts at $150 a month for 75 calls , and runs to $2,100 for 300 calls. It is a hybrid service, AI with human backup billed per call. The plan table, the overage rate, the catch their marketing skips and their exact wording are all below.
Prices read from their pricing page on 2026-07-28. When they change, this page changes.
Every Smith.ai plan and what it costs
| Plan | Price | What is included | Notes |
|---|---|---|---|
| AI Receptionist Free | Free | 25 calls | AI only, $3.00 per call above that |
| AI Receptionist Pro | $150/mo | 75 calls | AI, $2.00 per extra call, custom SMS branding |
| Starter (live agents) | $300/mo | 30 calls | real people 24/7, $11.50 per extra call |
| AI Receptionist Enterprise | $500/mo | 300 calls | AI, $1.67 per extra call, multi-location |
| Basic (live agents) | $810/mo | 90 calls | $10.50 per extra call |
| Pro (live agents) | $2100/mo | 300 calls | $8.50 per extra call, 10 transfer destinations |
What Smith.ai charges when you go over
Human plans: $11.50, $10.50 or $8.50 per call by tier. AI plans: $3.00, $2.00 or $1.67 per call.
Setup: No setup fee
Languages: Spanish line is a $1.00 per call add-on on human plans, included on AI plans
Free trial: 30-day money-back guarantee up to $1,000
The catch most reviews skip
Billed per call, not per minute, and going over your plan costs MORE per call than the calls inside it. Appointment booking ($1.50 a call) and Spanish ($1.00 a call) are add-ons on the human plans.
Who Smith.ai actually suits
Law firms and high-value service businesses where one booked client is worth far more than the monthly fee.
Not sure this is the right category at all? Start from the full AI against human price comparison.
Check current Smith.ai pricing
Prices change. This page reflects what their site said on 2026-07-28.
Visit Smith.ai →What we quoted, word for word
Starter: 30 calls, $300 / month, $11.50/call over 30
Pro: 300 calls, $2,100 / month, $8.50/call over 300
AI Pro: $150/mo at $2.00/call; AI Enterprise: $500/mo at $1.67/call
Before you pay: what are missed calls actually costing you?
The point of any answering service is the revenue you stop losing. If the number below is smaller than $150 a month, you do not need this product yet.
You miss about 10 calls a week. Roughly 3 of them would have booked.
Compare Smith.ai with the rest
Every price on this site comes from the vendor's own page, with the date attached.
Frequently asked questions
How much does Smith.ai cost?
Smith.ai starts at $150 a month for 75 calls, and runs up to $2100 a month for 300 calls. Checked against their own pricing page on 2026-07-28.
What does Smith.ai charge when you go over your plan?
Human plans: $11.50, $10.50 or $8.50 per call by tier. AI plans: $3.00, $2.00 or $1.67 per call.
Is there a catch with Smith.ai pricing?
Billed per call, not per minute, and going over your plan costs MORE per call than the calls inside it. Appointment booking ($1.50 a call) and Spanish ($1.00 a call) are add-ons on the human plans.
Who is Smith.ai best for?
Law firms and high-value service businesses where one booked client is worth far more than the monthly fee.
Does Smith.ai offer a free trial?
30-day money-back guarantee up to $1,000
Pricing information is gathered from vendor websites and can change without notice. Always confirm the current price with the vendor before buying.